Privacy Policy

Introduction

This Privacy Policy governs the manner in which Astrologer AMMIT KAPUR, a brand and service operated under Kapur Collection (“Company”, “We”, “Us”, or “Our”), collects, uses, maintains, stores, processes, and protects the information provided by users (“User”, “You”, or “Your”) while accessing or using the website, services, consultations, reports, communications, and related offerings available through Astrologer AMMIT KAPUR (“Website”).

This Privacy Policy constitutes an electronic record in accordance with the applicable provisions of the Information Technology Act, 2000, and the rules made thereunder, including the applicable provisions relating to the collection, storage, processing, and handling of personal information and sensitive personal data or information.

By accessing, browsing, submitting information through, or using this Website and/or availing any services offered by Astrologer AMMIT KAPUR, You acknowledge that You have read, understood, and agreed to the terms contained in this Privacy Policy. If You do not agree with any part of this Privacy Policy, You are advised to discontinue use of the Website and related services immediately.

We are committed to maintaining the confidentiality, privacy, and security of the personal information, birth details, consultation information, and other data shared by Users in connection with astrology consultations, horoscope analysis, reports, and related services. Any information collected by Us shall be used strictly for lawful business purposes, service delivery, customer support, operational requirements, and other purposes expressly described under this Privacy Policy.

This Privacy Policy shall be read in conjunction with Our Terms & Conditions, Refund Policy, Disclaimer, and any other policies or legal notices published on the Website from time to time.

2. Information We Collect

We may collect, receive, store, process, and maintain certain personal, technical, transactional, and astrological information from Users in connection with the use of the Website, astrology consultations, horoscope analysis, reports, customer support, communications, and related services offered by Astrologer AMMIT KAPUR, operated under Kapur Collection. The categories of information collected may include, but are not limited to, the following:

a) Personal Information

We may collect personal information voluntarily provided by Users, including but not limited to:

• Full name
• Mobile or contact number
• Email address
• City, State, and Country

Any other information submitted through forms, bookings, inquiries, consultations, or communications on the Website

Such information may be collected when a User:

• submits a contact or consultation form,
• ooks an appointment,
• requests a horoscope analysis or astrology report,
• ommunicates through WhatsApp, email, phone call, or other channels,
• subscribes to newsletters or promotional communications, or
• otherwise interacts with the Website or services.

b) Birth and Astrological Information

In order to provide astrology-related services, We may collect certain birth and astrological details, including but not limited to:

• Date of birth
• Time of birth
• Place of birth
• Gender (where voluntarily provided)
• Photographs or additional information voluntarily submitted by the User for astrological analysis

Such information is collected solely for the purpose of preparing Kundli charts, horoscope readings, astrological consultations, compatibility analysis, predictions, remedies, and other personalized astrology services requested by the User.

c) Consultation and Communication Information

We may maintain records of consultations, inquiries, communications, feedback, service requests, and interactions conducted through the Website or associated communication channels, including but not limited to:

• WhatsApp conversations
• Email communications
• Phone consultations
• Appointment details
• User-submitted questions or concerns
• Feedback and testimonials voluntarily provided by Users

Such information may be retained for customer support, service quality, internal record-keeping, dispute resolution, and operational purposes.

d) Payment and Transaction Information

When Users make payments for consultations, reports, or other services, certain transaction-related information may be collected, including:

• Transaction reference details
• Payment status
• Billing-related information
• Payment method details processed through third-party payment gateways

We do not store Users’ complete debit card, credit card, banking credentials, UPI PINs, or other sensitive payment instrument information directly on Our servers. Payments are processed through authorized and secure third-party payment service providers in accordance with their respective privacy and security practices.

e) Technical and Usage Information

While accessing or interacting with the Website, certain technical and usage-related information may automatically be collected, including but not limited to:

• IP address
• Browser type and version
• Device information
• Operating system
• Date and time of access
• Pages visited
• Referral URLs
• Cookies and tracking technologies
• Website interaction and usage patterns

Such information is collected for analytics, security, website administration, performance optimization, marketing analysis, fraud prevention, and enhancement of user experience.

f) Cookies and Tracking Technologies

The Website may use cookies, pixels, analytics tools, and similar tracking technologies to improve Website functionality, understand user behavior, personalize user experience, analyze traffic, and facilitate advertising and promotional activities.

Users may choose to disable cookies through their browser settings; however, certain features or functionalities of the Website may not function properly as a result.

3. How We Use Your Information

The information collected from Users may be used, processed, stored, and maintained by Astrologer AMMIT KAPUR, operated under Kapur Collection, for lawful business, operational, service-related, and administrative purposes, including but not limited to the purposes described below:

a) To Provide Astrology Services

We may use the information submitted by Users for the purpose of:

• Preparing horoscope charts and Kundli analysis
• Conducting astrology consultations
• Providing predictions, remedies, guidance, and personalized reports
• Performing compatibility and relationship analysis
• Delivering astrology-related services requested by the User

Birth details and astrological information provided by Users shall be used strictly for the preparation and delivery of the requested astrology services.

b) To Process Appointments and Service Requests

User information may be used for:

• Scheduling appointments and consultations
• Confirming bookings and payments
• Managing customer inquiries and requests
• Delivering reports, recommendations, and consultation-related communications
• Providing customer support and assistance

c) To Facilitate Payments and Transactions

Information may be used to:

• Process payments and transaction requests
• Verify payment status
• Maintain transaction records
• Prevent fraudulent or unauthorized transactions
• Comply with legal, regulatory, or financial obligations

All payment transactions are processed through authorized third-party payment service providers.

d) To Improve Website Functionality and User Experience

Technical and usage-related information may be used to:

• Analyze Website traffic and performance
• Improve Website design, content, and functionality
• Monitor user engagement and preferences
• Diagnose technical issues and security concerns
• Enhance overall user experience and service quality

e) For Communication Purposes

We may use User information to communicate regarding:

• Consultation confirmations
• Service updates and reminders
• Customer support responses
• Report delivery notifications
• Policy updates and administrative notices
• Promotional, marketing, or informational communications relating to astrology services, offers, or updates, where permitted under applicable laws

Users may opt out of promotional communications at any time by contacting Us or following the unsubscribe instructions, where applicable.

f) For Legal and Security Purposes

Information may also be used:

• To enforce Our Terms & Conditions and other policies
• To detect, investigate, and prevent fraudulent, unauthorized, unlawful, or suspicious activities
• To comply with applicable legal obligations, regulatory requirements, lawful requests, court orders, or governmental directives
• To protect the rights, property, safety, and security of the Website, business, services, Users, or third parties

g) Internal Record Keeping and Business Operations

We may retain and use certain information for:

• Internal administration and operational purposes
• Record maintenance and documentation
• Service history and customer relationship management
• Business analysis and service improvement initiatives
• Dispute resolution and legal compliance requirements

All information collected and processed by Us shall be handled in accordance with reasonable security practices and applicable laws governing data protection and privacy. (iubenda.com)

4. Confidentiality of Astrological Information

Astrologer AMMIT KAPUR, operated under Kapur Collection, acknowledges the sensitive and personal nature of the information shared by Users in connection with astrology consultations, horoscope analysis, Kundli preparation, predictions, remedies, and related services. We are committed to maintaining the confidentiality and privacy of such information in accordance with reasonable business and security practices.

All birth details, astrological data, consultation records, communications, reports, remedies, and other information voluntarily submitted by Users shall be treated as confidential and shall be used solely for the purpose of providing astrology-related services requested by the User.

We do not publicly disclose, publish, sell, rent, trade, or unlawfully share Users’ personal information, birth details, horoscope data, consultation records, or other confidential information with unauthorized third parties, except: where such disclosure is necessary for service delivery,

• where required under applicable law, regulation, legal process, or governmental request,
• where disclosure is necessary for payment processing or technical operations through authorized service providers, or
• where the User has provided explicit consent for such disclosure.

Any astrological reports, predictions, consultations, remedies, or recommendations provided through the Website are prepared on the basis of astrological principles, calculations, interpretations, and professional judgment. Such information is intended solely for the personal use of the concerned User and should not be copied, reproduced, distributed, published, or commercially exploited without prior written permission from Us.

We undertake reasonable efforts to protect User information from unauthorized access, misuse, disclosure, alteration, or destruction. However, while We strive to maintain the security and confidentiality of all information shared through the Website and associated communication channels, no method of electronic transmission or storage can be guaranteed to be completely secure or error-free.

Users are advised to exercise caution while sharing sensitive information through online communication channels and acknowledge that the transmission of information over the internet is undertaken at their own risk to the extent permitted under applicable law. (iubenda.com)

5. Payment Security

Astrologer AMMIT KAPUR, operated under Kapur Collection, is committed to maintaining reasonable security measures in relation to online payments, transactions, and financial information submitted through the Website. All payments made for astrology consultations, reports, remedies, bookings, or other services are processed through authorized third-party payment gateway service providers operating in accordance with applicable industry standards and security practices.

We do not directly collect, store, retain, or process Users’ complete debit card details, credit card details, banking credentials, CVV numbers, UPI PINs, internet banking passwords, or other sensitive financial information on Our own servers. Such payment-related information is processed directly by secure third-party payment processors and shall be governed by their respective privacy policies, security practices, and terms of use.

By proceeding with any payment transaction on the Website, the User acknowledges and agrees that:

• payment transactions are subject to verification and authorization by the relevant payment service provider,
• We shall not be liable for any unauthorized transaction, payment failure, banking issue, technical interruption, delay, or security breach arising from the acts, omissions, systems, or services of third-party payment processors, banks, or financial institutions,
• Users are solely responsible for ensuring the accuracy of payment details submitted during transactions, and
• Users must immediately notify their respective bank or payment provider in case of any suspected unauthorized transaction or misuse of financial information.

Reasonable administrative, technical, and operational safeguards are implemented to protect transaction-related information against unauthorized access, misuse, alteration, disclosure, or destruction. However, Users acknowledge that transmission of information over the internet or electronic storage systems cannot be guaranteed to be completely secure, uninterrupted, or error-free.

Users are advised to:

• access the Website only through secure and trusted networks,
• maintain confidentiality of their banking credentials and payment information,
• avoid sharing sensitive financial information through unsecured communication channels, and
• verify payment-related communications before responding to any request claiming to originate from Us.

Any refunds, cancellations, payment disputes, or transaction-related matters shall additionally be governed by the applicable Refund Policy and Terms & Conditions published on the Website from time to time.

6. Cookies and Tracking Technologies

Astrologer AMMIT KAPUR, operated under Kapur Collection, may use cookies, pixels, web beacons, analytics tools, and similar tracking technologies on the Website for the purpose of enhancing user experience, improving Website functionality, analyzing traffic patterns, understanding user behavior, facilitating security measures, and supporting marketing and promotional activities.

Cookies are small text files stored on a User’s device or browser when the Website is accessed. These technologies may collect certain technical and usage-related information, including but not limited to:

• IP address,
• browser type,
• device information,
• operating system,
• browsing activity,
• pages visited,
• session duration,
• referral URLs, and
• interaction with Website features or advertisements.

The information collected through cookies and tracking technologies may be used for:

• maintaining Website functionality and security,
• remembering User preferences,
• improving Website performance and navigation,
• measuring the effectiveness of marketing campaigns,
• analyzing visitor behavior and engagement,
• delivering relevant advertisements and promotional content, and
• enhancing overall service quality and user experience.

The Website may utilize third-party analytics and advertising services, including but not limited to Google Analytics, Meta Pixel, remarketing tools, and similar technologies operated by third-party service providers. Such third-party providers may independently collect, process, and store certain information in accordance with their respective privacy policies and terms.

Users may choose to manage, restrict, disable, or delete cookies through their browser settings or device preferences. However, disabling cookies or tracking technologies may affect certain functionalities, features, or performance of the Website, and some portions of the Website may not operate properly as a result.

By continuing to access or use the Website, the User consents to the use of cookies and tracking technologies in accordance with this Privacy Policy. Users who do not agree with such usage may discontinue use of the Website or modify their browser settings accordingly.

7. Sharing and Disclosure of Information

Astrologer AMMIT KAPUR, operated under Kapur Collection, respects the privacy and confidentiality of User information and does not sell, rent, trade, or unlawfully disclose Users’ personal information, birth details, consultation records, or other confidential information to unauthorized third parties for commercial gain. Any sharing or disclosure of information shall be carried out only in accordance with this Privacy Policy, applicable laws, or where reasonably necessary for legitimate business and operational purposes.

We may share or disclose User information under the following circumstances:

a) Service Providers and Operational Support

We may engage authorized third-party service providers, vendors, consultants, technical partners, hosting providers, payment gateway operators, communication service providers, analytics providers, and other business support entities for the purpose of facilitating Website operations, payment processing, customer support, appointment scheduling, marketing activities, data storage, technical maintenance, and related services.

Such third-party entities shall be permitted to access information only to the extent reasonably necessary for performing their authorized functions and shall be expected to maintain appropriate confidentiality and security standards.

b) Payment Processing

Payment-related information may be shared with authorized third-party payment gateway providers, banks, financial institutions, or payment processors solely for the purpose of processing transactions, verifying payments, preventing fraudulent activities, and complying with financial or regulatory obligations.

All payment transactions shall additionally remain subject to the respective privacy policies and terms of the relevant payment service providers.

c) Legal Compliance and Regulatory Requirements

We may disclose User information where such disclosure is required:

• under applicable laws or regulations,
• pursuant to court orders, governmental requests, or lawful directives,
• for compliance with legal proceedings,
• for investigation or prevention of fraud, unauthorized activities, cyber incidents, or security concerns, or
• for protecting the rights, safety, property, business interests, or legal position of the Website, business, Users, or third parties.

d) Business Transfers and Corporate Transactions

In the event of any merger, acquisition, restructuring, business transfer, asset sale, reorganization, or similar corporate transaction involving Kapur Collection or associated business operations, User information may be transferred to the relevant successor entity, purchaser, affiliate, or authorized party, subject to reasonable confidentiality and data protection obligations.

e) With User Consent

We may share certain information where the User has expressly authorized, requested, or consented to such disclosure for a specific purpose.

f) No Unauthorized Commercial Sale of Data

We do not knowingly sell Users’ personal information, birth details, astrology reports, consultation records, or confidential data to third parties for unauthorized marketing or commercial exploitation purposes. All information collected through the Website is intended to be used primarily for service delivery, operational purposes, legal compliance, customer support, and related business functions.

8. Data Protection and Security

Astrologer AMMIT KAPUR, operated under Kapur Collection, undertakes reasonable administrative, technical, operational, and organizational measures to safeguard and protect the personal information, birth details, consultation records, transaction-related information, and other data shared by Users through the Website or associated communication channels.

We endeavor to implement reasonable security practices and procedures designed to prevent unauthorized access, misuse, alteration, disclosure, loss, destruction, or unlawful processing of User information. Such measures may include, where appropriate:

• secured servers and hosting environments,
• restricted access controls,
• encryption and security protocols,
• payment gateway security standards,
• monitoring and technical safeguards, and
• internal confidentiality and data handling practices.

Access to personal information and confidential astrological data is restricted only to authorized personnel, service providers, consultants, or entities who reasonably require such access for legitimate business, operational, technical, payment processing, customer support, or legal purposes, and who are expected to maintain appropriate confidentiality obligations.

While We strive to use commercially reasonable measures to protect User information, the User acknowledges and agrees that:

• transmission of information over the internet,
• electronic communications,
• online transactions, and
• digital storage systems

cannot be guaranteed to be completely secure, uninterrupted, or free from vulnerabilities, cyber risks, unauthorized intrusions, technical failures, or malicious activities.

Accordingly, We do not warrant or guarantee absolute security of any information transmitted to or through the Website, and Users acknowledge that any transmission of information is undertaken at their own discretion and risk to the fullest extent permitted under applicable law. Users are advised to:

• maintain confidentiality of their login credentials, devices, and communication channels,
• avoid sharing sensitive information through unsecured platforms,
• immediately notify Us in case of suspected unauthorized access, misuse, or security breach relating to their information, and
• use the Website through secure and trusted internet connections.

We shall not be held responsible for any unauthorized access, hacking incident, cyberattack, data breach, technical failure, malware attack, interception, loss of data, or other security incident arising from circumstances beyond Our reasonable control, including acts or omissions of third-party service providers, internet service failures, or force majeure events, except to the extent required under applicable law.

9. Third-Party Services and External Links

The Website may contain links, integrations, references, advertisements, plugins, embedded content, or access to third-party websites, applications, payment gateways, social media platforms, communication tools, analytics services, or other external services that are not owned, operated, or controlled by Astrologer AMMIT KAPUR, operated under Kapur Collection.

Such third-party services may include, without limitation:

• payment gateway providers,
• social media platforms,
• WhatsApp or communication services,
• analytics and advertising providers,
• video or content hosting services,
• external booking systems,
• affiliate links, or
• other third-party tools and technologies integrated with the Website.

Please note that any interaction, transaction, communication, or data sharing undertaken by the User with such third-party websites or services shall be governed solely by the respective privacy policies, terms of use, and practices of those third parties. We do not control, endorse, monitor, or assume responsibility for:

• the content, accuracy, legality, or availability of third-party websites or services,
• the privacy or data protection practices adopted by such third parties,
the collection, storage, processing, or disclosure of information by third-party entities, or
• any loss, damage, liability, dispute, or issue arising from Users’ interactions with such external platforms or services. (astrokiran.com)

Users are advised to carefully review the privacy policies, terms, and conditions of any third-party website or service before submitting personal information, making payments, or engaging in any transaction or communication through such platforms.

The inclusion of any third-party link, advertisement, reference, or integration on the Website shall not be construed as an endorsement, sponsorship, recommendation, or representation by Us regarding such third-party entity or its services, unless expressly stated otherwise.

We shall not be responsible or liable for any unauthorized access, data breach, misuse of information, financial loss, technical issue, malware attack, or other consequence arising from the use of third-party websites, external links, or services accessed through or associated with the Website, except to the extent required under applicable law.

10. User Consent

By accessing, browsing, registering on, submitting information through, or otherwise using the Website and services offered by Astrologer AMMIT KAPUR, operated under Kapur Collection, the User expressly acknowledges, understands, and agrees to the collection, storage, processing, use, disclosure, and handling of information in accordance with the terms of this Privacy Policy, the Terms & Conditions, Refund Policy, Disclaimer, and other applicable policies published on the Website from time to time.

The User represents and warrants that:

• all information provided to Us is true, accurate, complete, current, and lawfully provided,
• the User has the lawful authority and consent to provide such information,
• the User voluntarily submits personal information, birth details, consultation information, and other data for the purpose of availing astrology-related services, and
• the User understands and accepts the nature of astrology services, consultations, predictions, remedies, and interpretations offered through the Website.

The User further acknowledges and agrees that:

• continued access to or use of the Website shall constitute ongoing acceptance of this Privacy Policy,
• consent provided electronically shall have the same legal validity and enforceability as physical or written consent under applicable laws,
• We may communicate with Users through phone calls, SMS, WhatsApp, email, notifications, or other communication channels for service-related, transactional, administrative, promotional,
• or support purposes, subject to applicable laws and user preferences, and
• withdrawal of consent may affect the ability of the Website to provide certain services, functionalities, consultations, reports, or related features.

If any User does not agree with the terms of this Privacy Policy or does not consent to the collection and processing of information as described herein, such User is advised to immediately discontinue use of the Website and related services.

11. Changes and Updates to This Privacy Policy

Astrologer AMMIT KAPUR, operated under Kapur Collection, reserves the right to modify, amend, update, revise, or replace this Privacy Policy at any time, at its sole discretion, without prior notice, in order to reflect changes in business practices, operational requirements, legal obligations, technological developments, service offerings, regulatory requirements, or other relevant factors.

Any revised or updated version of this Privacy Policy shall become effective immediately upon publication on the Website unless otherwise stated. Users are encouraged to periodically review this page to remain informed about how information is collected, used, stored, processed, and protected.

Continued access to or use of the Website and services following the publication of any modifications or updates shall constitute the User’s acknowledgment, understanding, and acceptance of the revised Privacy Policy.

We reserve the right to make corrections, clarifications, modifications, or improvements to any portion of this Privacy Policy without creating any obligation to separately notify individual Users, except where required under applicable law.

Users who do not agree with any revised terms or updates are advised to discontinue use of the Website and associated services immediately.

12. Contact Information

If any User has questions, concerns, requests, complaints, or grievances regarding this Privacy Policy, the collection or use of information, data security practices, or any matter relating to the Website or services, such User may contact Us using the details provided below:

Astrologer AMMIT KAPUR

A Brand Operated Under Kapur Collection

🌐 Website: astrologerammitkapur.com

Astrologer AMMIT KAPUR

📧 Email: ask@akastrologyzone.com

📞 Contact Number: 919815162742

Business Address:

446/C , BACK SIDE MAIN MARKET, RAJGURU NAGAR , LUDHIANA , PUNJAB 141012

We shall make reasonable efforts to address and respond to legitimate inquiries, concerns, or grievances within a reasonable timeframe in accordance with applicable laws and operational requirements.